Scope.
This Privacy Policy applies to information collected through the AMAL website, product inquiries, private appointment requests, customer care communications, and purchases. It does not govern third-party websites or services that maintain their own privacy practices.
Information we collect.
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping details, product preferences, size, appointment requests, order information, and messages to client care.
Payment information is processed by our payment service providers. AMAL may receive limited payment details, such as payment status and the last digits of a card, but does not store full card numbers.
When you use the site, we may also collect device and usage information such as IP address, browser type, pages viewed, referring pages, approximate location, and interaction data.
How we use information.
We use personal information to:
- process orders, payments, delivery, returns, and exchanges;
- respond to product, availability, care, and appointment inquiries;
- provide customer service and maintain purchase records;
- personalize your experience and, with your permission, send AMAL news;
- protect our customers, website, and business from fraud or misuse; and
- comply with applicable law and enforce our terms.
How we share information.
We may share information with service providers that support payment processing, hosting, analytics, communication, fraud prevention, order fulfillment, delivery, and professional advice. These providers may use information only as needed to perform services for AMAL or as permitted by law.
We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, reorganization, or sale of all or part of the business. AMAL does not sell personal information for money.
Cookies and analytics.
Our site may use essential cookies to support navigation, cart functions, security, and preferences. We may use analytics technologies to understand site performance and improve the customer experience. You can adjust browser settings to limit cookies, although some functions may no longer work as intended.
Your choices and rights.
You may unsubscribe from marketing messages at any time using the link in an email or by contacting us. Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of certain personal information, or to object to or restrict certain processing.
To submit a request, use our contact page. We may need to verify your identity before completing a request. You will not be discriminated against for exercising applicable privacy rights.
Retention and security.
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, and satisfy legal obligations. We use administrative, technical, and physical safeguards designed to protect information, but no transmission or storage method can be guaranteed completely secure.
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Updates and contact.
We may update this policy as our practices or legal obligations change. The effective date above indicates the latest revision. Material changes will be communicated through the website or another appropriate channel.
Questions or privacy requests can be sent through the AMAL contact page.