Client care
For product guidance, availability, care, or a private appointment.
Or write to clientcare@amalnewyork.com
AMAL New York client services
AMAL Client Care supports product comparison, availability questions, belt sizing, material and finish guidance, private appointments, order questions, delivery, return requests, and specialist care inquiries. Include the product name or URL whenever possible so the team can identify the synchronized YP Collective listing and confirm the current piece. For belts, provide the measurement from the buckle fold to the hole used most often. For wallets and card holders, describe the capacity you need. If natural grain, scale placement, tone, or finish is important, ask for guidance about the individual listing before purchase. Customized, altered, worn, and final-sale pieces may have different return eligibility, so contact Client Care before sending an item back.
Ask about the practical difference between wallet formats, card capacity, belt widths, current sizes, buckle compatibility, and the visual or care characteristics of crocodile, stingray, ostrich, python, calf hair, matte, glossy, and patent finishes.
Include your order reference when asking about an existing purchase. Delivery timing is confirmed for the specific order. Return requests should begin with Client Care so eligibility and instructions can be reviewed before an item is shipped.
Private appointments are arranged by inquiry. For care questions, describe the material, finish, condition, and what contacted the surface. Avoid applying household cleaners or untested products while waiting for guidance.